Terms of Service
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CONSUMER MEDIATOR
Settlement of Consumer Disputes
In accordance with Ordinance No. 2015-1033 of August 20, 2015, its implementing decree No. 2015-1382 of October 30, 2015,
Articles L.611 to L.616 and R612 to R616 of the Consumer Code,
the customer consumer, subject to article L.152-2 of the consumer code, has the right to submit a request for amicable resolution by way of mediation,
within a period of less than one year from the date of his written complaint to the professional.
This establishment has designated MEDIATION TOURISME ET VOYAGE as a consumer mediation entity, by signing an agreement registered under number UMIH38
To seize the mediator, the consumer must formulate his request:
- Either in writing to:
TOURISM AND TRAVEL MEDIATION
BP 80303
75823 PARIS Cedex 17
- Either by email to: contact@sasmediationsolution-conso.fr
- Either by completing the online form entitled "Seize the mediator" on the site https://www.sasmediationsolution-conso.fr/
Regardless of the means of referral used, the request must imperatively contain:
- The applicant's postal, telephone and electronic contact details,
- The name and address of the professional concerned,
- The agreement number: UMIH38
- A brief statement of the facts,
- A copy of the prior request sent to the professional.
Identification of the website publisher
Company: | HOTEL RESTAURANT LES TERRASSES À URIAGE |
Postal address: | 60 Place Déesse Hygie 38410 Uriage-les-Bains FR |
Head office: | 60 Place Déesse Hygie 38410 Uriage-les-Bains FR |
Telephone: | +33 4 76 89 10 80 |
Email: | contact@grand-hotel-uriage.com |
SIREN: | 498284454 |
SIRET: | 49828445400036 |
APE code: | 5510Z |
Social capitall: | 50000 |
Intracommunity VAT number: | FR51498284454 |
Publication director: | Charles BEAUJEAN |
Person legally responsible: | Charles BEAUJEAN |
Crédits
Website production & hosting
Company: | Api & You |
Website: | api-and-you.com |
Postal address: | 27 Grande rue 39800 POLIGNY FRANCE |
Telephone: | +33 3 84 73 70 10 |
Email: | info@api-and-you.com |
SIRET: | 53748765400015 |
SIREN: | 537487654 |
Ape code: | 7021Z |
Social capital: | 2 254 010,64 € |
Intracommunity VAT number: | FR61537487654 |
Person legally responsible: | Rémi OHAYON |
By accessing this website, users expressly and irrevocably accept the terms and conditions hereinafter.
Warning
Access and use of the grand-hotel-uriage.com website are subject to these terms and conditions of service,
which are binding upon you and with which you are required to comply.
We would therefore advise you to read the following carefully. HOTEL RESTAURANT LES TERRASSES À URIAGE asserts its quality as a responsible company.
We would therefore remind you that alcohol abuse is harmful to your health. Alcohol must be consumed in moderation.
Access and use of the grand-hotel-uriage.com website by people residing in France are strictly reserved for adults.
That is the reason for which you are prompted to specify your year of birth whenever you access the website.
Liability for any violations of the foregoing, especially if users of the grand-hotel-uriage.com website incorrectly specify or falsify
their age, will be disclaimed by HOTEL RESTAURANT LES TERRASSES À URIAGE.
Access and use of the grand-hotel-uriage.com website in other countries and territories, where alcohol consumption is permitted,
are strictly reserved for people that are legally authorised to consume alcoholic drinks.
Consequently, people residing in a country or territory where use of the grand-hotel-uriage.com website is not permitted by
applicable law and legislation, or people that have not reached the required age to access this website, are requested to
immediately exit the grand-hotel-uriage.com website.
Copyright
All of this website is covered by French and international legislation concerning copyright and intellectual property.
Photographs, texts, slogans, drawings, images, animated sequences with sound or not and any works
integrated into the website are the property of the company HOTEL RESTAURANT LES TERRASSES À URIAGE or third parties that have
authorised HOTEL RESTAURANT LES TERRASSES À URIAGE to use them.
The logos, icons and graphic chips represented on the website are protected by copyright and articles L.511.1
and following of the Intellectual Property Code concerning the protection of registered designs.
All reproduction rights are reserved and strictly limited, including for downloadable documents as well as iconographic and photographic representations.
The trademarks mentioned on this website have been registered by the companies owning such trademarks.
Legal action may be taken in respect of any unauthorised use of any or all of these rights by third parties.
Unauthorised use of all or some of these rights by third parties may be lead to prosecution.
Website content
HOTEL RESTAURANT LES TERRASSES À URIAGE declines all responsibility in the event of a delay in updating, or the interruption or unavailability of the service.
HOTEL RESTAURANT LES TERRASSES À URIAGE reserves the right to correct the content of the website at any time and without prior notice.
Reproductions of the said website and the works that are reproduced on it, whether on paper or in digital format, are authorised subject to them being strictly reserved for personal and private use.
This excludes any use for advertising and/or commercial, and/or information purposes, regardless or not of whether they comply with the provisions of article L.122-5 of the Intellectual Property Code.
Any reproduction, representation, use or modification, by whatever procedure and on whatever support, of all or part of the website or all or part of the different works that make it up, without having obtained the prior authorisation of the publication director is strictly forbidden, constitutes forgery and may lead to civil/criminal proceedings, as well as the payment of damages.
Access to the website
The user of the website the grand-hotel-uriage.com acknowledges having the competence and means required for accessing and using this website.
HOTEL RESTAURANT LES TERRASSES À URIAGE may not be held liable for elements and events beyond its control concerning the use of the website and its effects on material and/or software incompatibilities and damages which may result from these on the user’s technical environment, in particular his/her computers, software, network equipment and any other equipment used to access or use the service and/or information.
It is recalled that by accessing or remaining fraudulently in a computer system, damaging or causing malfunctions in such a system, fraudulently adding or changing data in such a system is subject to criminal sanctions.
Hypertext links
The grand-hotel-uriage.com authorises the setting up of a hypertext link to its content, subject to:
- the website director’s authorisation;
- not using the deep linking technique, meaning that the pages of the website grand-hotel-uriage.com should not be embedded in the pages of another website but accessible by opening a dedicated window;
- reference being made to the source that, via a hypertext link, will point directly to the said content.
Any use for commercial or advertising purposes is excluded with the exception of those referred to in the provisions. This authorisation does not apply to websites that disseminate information of a controversial, pornographic, or xenophobic nature, or which, in general, may be deemed offensive.
HOTEL RESTAURANT LES TERRASSES À URIAGE declines any responsibility for the content of the websites proposed via links, regardless of the type of link from or to grand-hotel-uriage.com.
HOTEL RESTAURANT LES TERRASSES À URIAGE reserves the right to oppose it being set up.
Protection of personal data
Data collected on this website, by whatever means, is for reserved use by the company HOTEL RESTAURANT LES TERRASSES À URIAGE.
In accordance with article 34 of the modified Data Freedom Act 78-17 of 6 January 1978 and the General Data Protection Regulation (EU Regulation 2016/679) or “GDPR”, you have a right of access, modification, rectification and deletion with regard to your personal data.
To exercise this right, contact us by email at: contact@grand-hotel-uriage.com
Form
The information collected by means of the forms on this website is electronically processed for the purpose of creating a sales proposal.
The recipient of the data is: HOTEL RESTAURANT LES TERRASSES À URIAGE
In pursuance of France's Data Protection Act 1978, you have the right to access and amend your personal information.
If you wish to exercise this right and obtain disclosure of your personal information, contact us at the above address.
Secure payment
For your financial transactions, the grand-hotel-uriage.com website uses an external payment solution.
With this system, your credit card payment is made directly on the online bank's secure server.
At no time will your credit card number be disclosed to HOTEL RESTAURANT LES TERRASSES À URIAGE.
Online booking
The standard terms and conditions of sale and cancellation relating to online bookings or booking requests are specifically
indicated in the relevant forms.
You can ask for a copy of the standard terms and conditions of sale at the above address.
The online booking solutions require you to check the box entitled "I accept the standard terms and conditions of sale" prior to any purchase.
Tourist tax, if applicable, will be specified on the hotel's invoice.
Tourist tax is not included in the amounts indicated at the time of booking.
The application of such tax is beyond the control of HOTEL RESTAURANT LES TERRASSES À URIAGE.